Pros & Cons
Planet 7 Casino review 2021
This Planet 7 Casino review, like all of our reviews, is intended to be both comprehensive and unbiased. This means that we point out both what's great about a particular casino and those areas where it's felt the site could do a better job.
Planet 7’s strongest feature is its state-of-the-art software from Realtime Gaming (RTG). The casino isn’t huge, but it doesn’t have to be because all of the popular games are included. Furthermore, not just slots, but other frequently played games, like video poker and blackjack, and even roulette, offer enough variety to provide reasonable assurance that you won’t be bored. The nonstop parade of “out of this world” bonuses (which, unfortunately, are for play purposes only and not withdrawable) and a tiered loyalty program are icing on the cake. If you would welcome a casino that thinks outside the box with regard to roulette options and offers a variety of ways to play roulette in a safe online environment, you might really like what Planet 7 Casino has to offer.
The Best Customer Service
Planet 7 Casino is a 24/7 casino in every sense of the word, not just with regard to when you can log in and play, but anytime you have a player-related question or concern. Customer Support can be accessed via live chat, phone, or email to assist you on any casino matter, as well as clarify any rules or policies that you might not have understood. Keep in mind that English is the only supported language.
The Overall Roulette Experience
The overall roulette experience is better than what might be expected for a modest size online casino. As at any casino site, slots make up the largest game category by far, and at Planet 7, regardless of whether slots are your number one game of choice or not, you do need to play them to clear the bonuses. But the good news is slots what RTG is most noted for, so along with a large number of slots, you also get very high quality. At Planet 7, players can choose from classic reel slots, high tech 5-teel video slots, including the enormously popular Real Series Slots, and progressive jackpot slots. At the same time, those who enjoy playing other casino games, like roulette, are not overlooked. Planet 7 offers lots of choices in every game category.
The nearly 200 games at Planet 7 are divided into four categories: slots, video poker, table games, and specialty games. Surprisingly, roulette, which is ordinarily considered a table game, is classified here as a specialty game. But more importantly, if you are accustomed to always playing the same standard versions of American and European Roulette which, let’s face it, if you play the game frequently, can start getting monotonous, you will be pleasantly surprised. Planet 7 offers no less than four varieties of roulette: American Roulette, European Roulette, French Roulette, and Multiplayer Roulette.
We recommend that you skip American Roulette. There is absolutely no reason to risk your money on a wheel with both a single and double zero and 5.26% house edge when offered two better games, European Roulette and French Roulette, with just a single zero on the wheel. While European Roulette, with a 2.7% house edge is a big improvement over American Roulette, French Roulette, which many online casinos don’t offer, even better. Thanks to the rule known as La Partage, where half of any even money bets are returned to the player when the ball lands on zero, the house edge drops to 1.35%.
Multiplayer roulette is another fun way to play online roulette because it makes you feel more like you are in a real casino. We would love to be able to tell you that this casino offers live dealer roulette as well, but despite the brief reference to live dealer games in the Rules section, there's no indication otherwise that Planet 7 actually has these games. Because live dealer games take place in real-time and even allow you to chat with the dealer and other players, they're as close as online gambling can get to playing in a brick and mortar casino without actually going there. Therefore, it seems inconceivable that any online casino offering such a phenomenal opportunity would not promote it.
Banking is an area where Planet 7 needs to improve. The only deposit options listed on the website are MasterCard, Visa, and NETELLER, and the only withdrawal options are NETELLER, Bank Wire, and check. In addition, withdrawals take longer to process than at many other online casinos. At Planet 7, you can now expect 3 business days for withdrawal requests to be approved and approximately another 7 business days to receive payment. This is an improvement over what the processing time used to be, but still longer than the norm. The minimum withdrawal is $100 and the maximum per week is $2,500.
Licensed and Regulated
Planet 7 Casino is licensed in Costa Rica. One piece of information that we would have liked to see, but is missing from the website (as is apparently the case with all RTG casinos), is a recent report from independent auditors of average game payouts. However, we have no reason to doubt the fairness of this casino’s games, as all of the games have been certified for fairness and randomness by a reputable organization, Gaming Laboratories International.
Planet 7 Casino is a secure site. Every player’s account is fully protected through the casino’s use of advanced encryption technology comparable to that used by banks.